Goyansal Heritage
Trust & Policies
Our commitment to authenticity, craftsmanship, transparency, and thoughtful service.
01
Our Promise
At Goyansal, we believe jewellery should be accompanied by clarity, care, and confidence. We aim to provide transparent product information and thoughtful service throughout your jewellery journey.
02
Gemstone Authenticity
Our gemstone jewellery is accompanied by certification where applicable. Product descriptions provide relevant information about the gemstone and its characteristics.
03
Gold & Hallmarking
Gold jewellery is represented with applicable purity and hallmark information. BIS hallmarking details are provided where applicable to the product.
04
Transparent Pricing
Product pricing reflects the materials, gemstones, craftsmanship, and other details described on the individual product page.
05
Shipping & Delivery
Orders are carefully prepared and securely packaged for delivery. Delivery timelines and applicable shipping charges are communicated during the purchasing process.
06
Returns & Exchanges
Returns and exchanges are subject to the product-specific conditions and Goyansal's applicable return policy. Please review the applicable terms before placing an order.
07
Bespoke Jewellery
Bespoke pieces are created according to the agreed design, materials, gemstones, and specifications. Custom orders may have different production, payment, cancellation, and return conditions.
08
Jewellery Care
Jewellery should be stored carefully and protected from harsh chemicals, excessive moisture, and unnecessary impact. Care recommendations may vary depending on the metal and gemstone.